Sate Medali Website Terms of Use
Effective date: October 2026
1 About these terms
These terms apply to your use of www.satemedali.com, operated by Sate Medali Limited (“we”, “us” or “our”). Please read them before using the website. If you do not agree, please stop using it. These terms do not exclude rights or remedies that cannot lawfully be excluded.
Contact: enquiries@satemedali.com | +254 723 595825 | P.O. Box 75805–00200, Nairobi, Kenya.
2 Website information and services
The website provides general information about our organisational consultancy and related services. Website descriptions do not form a personalised assessment, professional diagnosis, treatment plan or guarantee of results.
An enquiry or request for a consultation does not create a professional engagement or confirm an appointment. The scope, fees, responsibilities, confidentiality arrangements, deliverables and cancellation terms of paid services are agreed separately in writing. If an engagement agreement conflicts with these website terms concerning that engagement, the engagement agreement governs to the extent permitted by law.
Do not use the website or its enquiry form for emergencies or urgent clinical assistance. If immediate help is required, contact appropriate emergency services or a qualified healthcare provider. Website material should not delay seeking professional care.
3 Responsible use
Use the website lawfully. Do not upload malicious software, attempt unauthorised access, disrupt its operation, impersonate another person, submit unlawful or abusive content, or collect other users’ personal information without authority. Provide accurate enquiry details and only information you are authorised to share.
4 Enquiries and privacy
Submit only information relevant to your enquiry. Do not send medical records, detailed health information or confidential third-party material through the general contact form. Contact us first to agree an appropriate method.
Our Privacy Policy explains how personal information is handled. Reading or accepting these terms does not constitute blanket consent to marketing, sensitive information processing or unrelated use of your information. Programme-specific notices and permissions apply where relevant.
5 Intellectual property
Website content, branding and materials belong to Sate Medali Limited or their respective owners and licensors. You may view the website and retain reasonable extracts for personal reference or internal evaluation of our services, subject to applicable law and any stated licence. Keep ownership notices intact.
Unless authorised by the rights holder or permitted by law, you may not commercially reproduce, sell, redistribute, modify or present website materials as your own. Third-party names and logos remain the property of their owners. Separate licences may apply to downloadable resources.
6 External links and availability
Links to third-party resources are provided for convenience. Those websites operate under their own terms and privacy notices. We do not control their content, security or availability. A link does not by itself establish endorsement or a professional referral relationship.
We take reasonable care with published information but it may become outdated or contain errors. Please confirm details relevant to a proposed engagement with us. We may update, suspend or withdraw website content or functions. We do not guarantee uninterrupted access or that the website will always be free from technical errors.
7 Responsibility and limitations
You are responsible for deciding whether general website information is suitable for your circumstances and for obtaining advice specific to your needs. Outcomes described in case studies or testimonials relate to particular engagements and do not guarantee similar results.
To the extent permitted by law, we are not liable for indirect or consequential losses arising solely from use of, or inability to use, this website. Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, negligence causing death or personal injury, or any other liability that cannot lawfully be limited. These terms do not remove applicable consumer or data protection rights.
8 Changes and misuse
We may revise these terms and publish the effective date. Changes govern future website use and do not retrospectively amend a signed engagement agreement. We may restrict access where reasonably necessary to address misuse, security risks or legal obligations.
9 Governing law and concerns
These terms are governed by Kenyan law. Please send website concerns to enquiries@satemedali.com so we can try to resolve them. This does not prevent you from approaching a competent court, regulator or other body, or exercising mandatory rights available under applicable law.